Stage 4 COVID-19 restrictions
Stage 4 restrictions - what they mean for Coburns Central
Published 15 March

COVID-19 directives – what they mean for Coburns Central

From Monday 9 November there will be changes at Coburns Central as restrictions are eased across Metropolitan Melbourne.

The Victorian Government has announced a further easing of restrictions, which have a direct impact on the way Coburns Central operates. We are pleased to be able to begin to welcome back permitted retailers from Monday 9 November.

At this stage, the following goods and services are permitted to reopen, operating in strict adherence to their COVIDSafe plans and density requirements.

  • Restrictions on our food and drink retailers has eased further:
    • Indoor spaces can now welcome up to 40 patrons, subject to 4sqm per person. The cap of 10 people per indoor space remains. 
    • Outdoor spaces can now welcome up to 70 patrons, subject to 2sqm per person. The cap of 10 people per group remains for outdoor spaces. 

These changes are in addition to those changes announced on Wednesday 28 October and from when the following goods and services have been open and trading, operating in strict adherence to their COVIDSafe plans and density requirements.

  • Supermarkets and grocery shops, including all food and liquor shops
  • Convenience stores and newsagents
  • Pharmacies
  • Bank branches
  • Medicare and/or Centrelink
  • Locksmiths
  • Laundry and dry cleaners
  • Telecommunication services
  • Maternity supplies
  • Post offices
  • Fuel retailing
  • Hardware, building and garden supplies retailing for tradespeople
  • Specialist stationery services for business use
  • Disability and health equipment, mobility services
  • Security services
  • Building maintenance, cleaning
  • Road transport (i.e. freight and couriers)
  • Food and drink retailers for seated indoor and outdoor customers, subject to a number of restrictions. 

For further detail on what businesses can trade during easing restrictions, visit


Helping keep our community safe

As has been the case throughout the entire COVID-19 pandemic, the health and wellbeing of our customers, staff, retailers and contractors is our number one priority.

Alongside adherence to relevant COVIDSafe Plans, we continue to implement and maintain stringent precautionary measures to keep our entire community safe. These include:

  • A strengthened focus on disinfecting commonly touched areas, sanitising high-touch points with high-grade disinfectant throughout the Centre.
  • Ensuring that our cleaning principles adhere to the guidelines set by the Federal Government’s Environmental Cleaning and Disinfection for COVID-19 principles.
  • Positioning permanent hand sanitisation stations at key points throughout the Centre.
  • Placing Australian Government-issued information posters in our bathrooms, which outline crucial information on how you can help stop the spread of COVID-19.
  • Rolling out public hygiene advertisements across the Centre, reinforcing the preventative measures each of us should adopt.
  • Installing signage and floor decals across parts of the Centre, reminding our community to keep 1.5 metres between themselves and others at all times, including when queuing or moving through the Centre.
  • Adjusting air-conditioning systems to maximise the intake of fresh air, ensuring that quality air is circulated throughout the Centre.
  • Reminding our community to adhere to government mandates to wear a face mask while outside of the home, unless there’s a valid reason not to.
  • Working closely with our retail partners to help ensure that we are all playing our part to keep our shared environments safe.

    While we are doing what we can to help protect the health of our community, we all have a part to play in keeping our community safe, and that means:

  • Planning your trip in advance of your visit to Coburns Central.
  • Practising social distancing while you’re at the Centre, always keeping at least 1.5 metres between yourself and others.
  • Maintaining a high level of personal hygiene. Wash your hands regularly (take advantage of our hand sanitisation stations located throughout the Centre) and safely cover your cough or sneeze.
  • Wear a face mask, unless you have a valid reason not to, and follow all government directives and advice.
  • Most importantly, stay at home if you are feeling unwell, are awaiting test results, or are experiencing any COVID-19 symptoms.

As always, we are closely monitoring public health updates and regularly review the range of measures we have implemented to help keep our community safe and are prepared to respond quickly should we need to. Once again, the health and safety of our community is our overriding priority.


Coburns Central’s Social Distancing Ambassadors

We’re pleased to be able to welcome specially selected Social Distancing Ambassadors to Coburns Central. These Ambassadors will roam our malls and provide a reminder of the need to keep a 1.5 metre distance from others.

Our dedicated Ambassadors, dressed in an easily identifiable uniform, are trained to offer friendly and approachable direction to both customers and retailers around correct social distancing and responsible queuing. By fielding questions and reminding visitors to the Centre to maintain social distancing, these roving Ambassadors will relieve pressure in our malls. 

Our security, cleaning and customer service staff will also take on the responsibility of dispensing social distancing advice to ensure maximum coverage across the Centre.


Mandatory Face Masks

If you choose to visit us during this time, please remember that you must wear a face covering at all times when visiting our Centre, unless:

  • You are under 12
  • You have a medical condition that prohibits the wearing of a face covering
  • It’s not practical
  • For professional reasons.

To help keep our entire community safe, please be sure to bring an appropriate face covering with you when you next visit Coburns Central. 

We have implemented a number of measures to assist us and our community in adhering to this directive, including: 

  • All centre staff and contractors will be required to wear face coverings while at work, unless they have a valid reason not to.
  • Signage that clearly reminds our community they must adhere to the government mandate and not enter the Centre without a face covering unless they are exempt.
  • Close work with local police in monitoring our community’s adherence to this new directive, generally reminding our community of this new directive and asking those that aren’t wearing face coverings, without a valid reason, to leave the centre.

Thank you for your ongoing patience and understanding as we all adjust to those rigorous new measures and navigate the changes together with kindness and compassion. 


Where to buy a face masks at Coburns Central

The retailers listed below stock face masks, however, please note stock availability is not guaranteed due to the current high demand. We recommend contacting the store before you visit to check whether they have face masks in stock. 


Planning your visit

As part of the metropolitan Melbourne restrictions, you can only travel up to 25km from your home to shop for necessary goods and services. Please keep this in mind if you are planning on visiting Coburns Central for your essential needs. For more information on the Victorian restrictions, we encourage you to visit

If you’re planning on visiting Coburns Central for your essential shopping, it’s important to plan your trip in advance to help keep our community safe. Here are some things to think about when planning your visit:

  1. Avoid visiting the Centre at peak times
  2. Check store trading hours and individual conditions of entry in advance
  3. Pre-book health and other appointments
  4. Wear a face covering
  5. Most importantly, if you are feeling unwell or are awaiting test results, stay at home.

For more information on things you should consider to ensure a safe and pleasant shopping experience at Coburns Central, click here.



Centre Trading Hours

While we are continuing to assess the evolving situation, and are prepared to respond if necessary, Coburns Central trading hours are as follows:

Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 9pm
Friday: 9am - 9pm
Saturday: 9am - 5pm
Sunday: 10am - 5pm


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